Getting Your First Falcon Card
To obtain your First Falcon Card, follow the steps below.
Step 1: Download the GET Mobile App
Start by downloading the GET Mobile app from the Google Play or Apple store. The GET app will be instrumental in the use of your Falcon Card during the duration of your time at SPU, including and starting with submitting your Falcon Card Photo.
Step 2: 提交 Your Passport-Style Photo
Next you'll submit a passport-style photo of yourself and a picture of your government-issued photo ID. In the GET App, navigate to the Settings tab and select "Update Photo". First you will upload the unedited photograph of yourself that meets the stated requirements (below). Then you will upload a picture of your government-issued photo ID (passport, 驾照, 军事id, 等.)
照片要求
- 当前彩色照片 用固体, flat white background without indentation or pattern, taken indoors with natural light and flash that evenly illuminate your entire face.
- Full-face passport-style head shot directly facing and looking at the camera with open eyes, 自然的表达, 不要歪着头. 鼓励微笑.
- 衣服必须是看得见的， however, no uniforms or costumes 被允许.
- No hats, sunglasses, headphones, or other accessories that obstruct a complete view of the face, and 不是别人，就是你 被允许. Prescription glasses without glare or tint and religious head coverings 被允许 only if worn on a daily basis.
- Do not alter or edit your photo in any way before submitting.
一旦提交, 猎鹰卡服务 will review the photo and approve or disapprove it based on the requirements. You will receive communication about the approval status of your submission to your SPU e-mail address. Your approved photo will be printed on your Falcon Card.
第三步:索要信用卡
A 猎鹰卡申请表格 must also be completed online to initiate the process of your card being printed. Fill out out the form prior to receiving your Falcon Card.
第四步:领取卡
学生:如果 an approved photo is submitted by September 3, your Falcon Card will be available at a designated location (undergraduate Orientation move-in, select graduate orientations, 等.)取货. 否则, if not participating in Fall orientation or move-in, 或者在年中开始在斯坦福大学学习, 你需要 安排约会 with 猎鹰卡服务 to come in and receive your card. NOTE: You must be signed in to 0365 with your SPU username and password to access the Bookings site.
教职员应 安排约会 no earlier than their first day on employment with SPU to collect their Falcon Card. NOTE: You must be signed in to 0365 with your SPU username and password to access the Bookings site.
Getting A Replacement Falcon Card
If your Falcon Card is lost, stolen or damaged, you will need a Replacement Falcon Card. To obtain a Replacement Falcon Card, follow the steps below.
第一步:索要信用卡
A 猎鹰卡申请表格 must also be completed online, ensuring you select the "Replacement Falcon Card" option.
Step 2: Schedule an Appointment to Obtain Your Replacement Card
安排约会 with 猎鹰卡服务 to come in and receive your Replacement Falcon Card. NOTE: Scheduling an appointment initiates the process of your card being produced which permanently deactivates any previous card. By scheduling a Replacement Falcon Card appointment you are agreeing to pay the ($25) Replacement Card Fee and come to collect your new card.
Troubleshooting Falcon Card Challenges
For building access challenges, start by contacting the 办公室 of 安全 and 安全 regarding your access permissions in their system.
For meal plan challenges, start by contacting 住房 and Meal Plan Services.
For Falcon Funds and all other challenges, contact 猎鹰卡服务.
A Card Issue Troubleshooting appointment can be scheduled with 猎鹰卡服务 to test you card hardware and determine if it is damaged and needs replacement.
For more information see the 常见问题页面 网易彩票app的网站.